By clicking on the green edit pencil button next to the message that needs updating it will take you back to the four stages in the message creation process.
Edit A Message
Learn how to edit the content, screen and scheduling of an existing message
Step 1: Click on the edit button for the message you want to update.
Step 2: Edit the content
You can change the piece of content for the message by selecting a different image or video file from your library on the left-hand side.
To change the image or video simply select a new one from your existing library and skip to the confirmation stage by clicking on the number 4 at the top of the page to confirm edits.
Please Note: by clicking on the home icon, you are able to upload an image or video to the message if you have forgotten to upload it prior.
Step 3: Edit screens the message is scheduled to
Once you have edited the screens you can skip to the confirmation step by clicking on the number 4 at the top of the page to confirm edits.
Here you can add or unselect screens from the message.
Step 4: Edit when your message will play
Click on the 3 at the top of the page to go straight to the scheduling options.
Adjust the scheduling parameters accordingly based on the requirements you have for the message.
Now click skip to the confirmation step by clicking on the number 4 to confirm edits and Publish.